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Insurance agency CRM with a built-in dialer

Agencies that buy internet leads need two things at once: a CRM that knows insurance, and a dialer that keeps agents talking.

The short answer

Most agencies end up with one of three setups: an insurance CRM plus a separate phone company, a general sales CRM with a dialer, or a build-it-yourself marketing platform. Each covers half the job well.

LeadPilotOS puts both halves in one place: an insurance agency CRM with a built-in auto-dialer that rings your agent first and calls two leads at once, for $299 a month with 7 users included.

The four setups

How agencies combine a CRM and a dialer. Examples and prices from each company’s own website, checked October 2026.
SetupInsurance CRM + phone companySales CRM with a dialerBuild-it-yourself platformLeadPilotOS
ExampleAgencyZoom with RingCentral or TwilioCloseGoHighLevelLeadPilotOS
Knows insurance (policies, renewals, lead sources)YesNot listedNot listedYes
DialerClick-to-call through the phone companyPower dialer; predictive on the top planBrowser dialer; multi-line dialer in private betaAuto-dialer: agent first, then two leads at once
Price for 7 users$349 a month for the calling plan, plus the phone companyAbout $693 to $1,043 a month, plus calls$97 to $497 a month, plus usage$299 a month, plus your providers’ call charges
Setup workConnect and manage two companiesBuild insurance fields yourselfBuild everything yourselfGuided setup and Smart Import

What to look for

  • Speed to lead: new leads should reach an agent, and an alert, within moments, and the owner should know when one sits uncalled.
  • A dialer that protects the agent’s time: ringing the agent first and calling more than one lead means less waiting between conversations.
  • Notes that don’t depend on memory: recorded calls turned into notes and next steps.
  • Results by lead source: which sources sell, so lead spend goes where it pays.
  • Pricing you can predict: what 7 users cost, and what calls and texts add.

Questions

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